How Pure Restore used JSTFYD to double their dispute success rate, cut claim close times in half, and grow revenue without adding a single administrative employee.
37%
Net Revenue Yield
92%
Dispute Success Rate
18d
Avg. Days to Close
8h
Weekly PM Hours Saved
Overview
Pure Restore, a restoration company handling water, fire, and mold claims, was leaving significant revenue on the table. Not because of bad work — but because of the gap between what they earned and what they could prove, document, and collect.
Adjusters were systematically underpaying estimates. The back-and-forth negotiations consistently eroded margins. And the administrative burden of fighting for every dollar was consuming Project Manager hours that should have been spent on production.
They came to JSTFYD with a clear goal: collect more and collect faster — without scaling up their office staff.
Before vs. After
Across every key metric, Pure Restore saw dramatic improvement from Q1 to Q4 after deploying JSTFYD.
| Metric | Before (Industry Avg.) | After JSTFYD |
|---|---|---|
| Dispute Success Rate | ~40% (often gave in to move on) | 92% — backed by precedent |
| Days to Close Claim | 45-60 days | 18-24 days |
| Justification Depth | Anecdotal / "Because I said so" | Standards Section & Page Citations |
| Net Revenue Yield | 10-20% (expected in Q1) | 37% (result by end of Q4) |
| PM Admin Hours / Week | ~10 hours fighting adjusters | ~2 hours using JSTFYD Studio |
Finding 01
Before JSTFYD, Pure Restore routinely missed recoverable line items — not because they weren't valid, but because they couldn't be justified quickly enough during the negotiation window. Items like equipment decontamination, complex containment setups, and specialty drying protocols were being dropped silently.
The JSTFYD Estimate Comparison Engine changed the dynamic entirely. By placing the contractor's estimate and the adjuster's response side-by-side at the line-item level, it made invisible losses visible. Every removed or reduced item was flagged automatically.
The Hybrid Retrieval engine then surfaced the exact citations needed to justify each flagged item — not opinions, not experience, but chapter-and-section references from the industry's own standards. Items that adjusters had “accidentally” removed were restored, with documentation that made further dispute difficult.
92%
Dispute success rate after JSTFYD
~40%
Industry average before
Finding 02
The second major source of margin loss was the negotiation process itself. Restoration claims involve repeated back-and-forth between contractors and adjusters — and in subjective arguments, the party with more leverage typically wins. Adjusters have it; most contractors don't.
A notable portion of the 37% net revenue yield came specifically from reducing the settlement gap during these negotiations. The shift wasn't in the contractor's position — it was in how that position was communicated.
“When we say ‘I need this,’ they give us 10%. When JSTFYD cites the exact industry-standard section that requires it, we get paid in full.”
Citation-enforced replies convert subjective arguments into objective, documented requirements. Adjusters who could previously dismiss a verbal claim now face a regulatory standard. The conversation shifts from negotiation to compliance — and compliance pays in full.
30%
Faster cash collection per claim
37%
Net revenue yield by Q4
Finding 03
Net revenue isn't only about the size of the check from the carrier. It's also about what it costs to collect it. Administrative overhead — particularly the hours Project Managers spend researching, writing, and disputing claims — is a direct drag on margin that most companies don't quantify.
At Pure Restore, a Project Manager previously spending 10 hours per week fighting adjusters now spends approximately 2 hours using JSTFYD Studio to accomplish the same or better outcomes. That 8-hour weekly difference is pure recovered capacity — it flows directly to the bottom line or enables the team to take on additional volume.
JSTFYD's ReAct-style AI agents handled the “grunt work” of multi-step reasoning — mapping moisture logs to drying days, cross-referencing scope with standards — allowing the team to dramatically increase their claim throughput without increasing headcount.
8h
Recovered per PM per week
$0
Additional staff hired
The Combined Effect
The compounding effect of JSTFYD's impact is best understood by considering margin and speed together. Increasing net revenue yield to 37% is powerful on its own. But that increase becomes significantly more valuable when the money also arrives 30% faster.
Collecting 37% margins in 18-24 days instead of 10-20% margins in 45-60 days isn't a linear improvement — it's a compounding one. More cash, arriving faster, available to fund the next job sooner.
Beyond the financial metrics, JSTFYD acted as an operational multiplier. Pure Restore was able to grow their project volume without proportionally growing their administrative team — the most expensive and hardest-to-scale component of any restoration operation.
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Releasing in 2026 - Q3
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